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Terms And Conditions Of Sale - Domestic (USA)


These terms and conditions of sale for United States customers, along with related documents, shall constitute the entire agreement between Wildlife Supply Company and the customer. No terms may be modified without written authorization from Wildlife Supply Company. If any provision of these Terms and Conditions of Sale shall be deemed illegal or unenforceable, such illegality or unenforceability shall not affect the validity and enforceability of any other provisions.

Orders. All orders must be accepted and verified by Wildlife Supply Company in its Buffalo, New York facility by authorized personnel. For items not found in our catalog or large numbers of items, please contact us for a quotation. Wildlife Supply Company must collect applicable sales taxes from non-exempt purchasers with shipping addresses within New York State.

Shipping Damage. Customer must inspect packages within seven (7) days of receipt for any damage to product due to shipping and report any damaged product to the carrier and to Wildlife Supply Company. Damage reports received after seven (7) days may result in Wildlife Supply Company being unable to be reimbursed for damaged goods, and customer may be liable for payment of damaged goods. Save all packaging material in event of receipt of damaged product so a claim may be filed. In the event of any obvious damage to the outer container, note damage when signing for the goods, or refuse delivery of the goods.

Claims for Missing Items. Do not throw out any packaging material until you have checked package contents thoroughly. Small items may become lost among packaging materials. Contact us for replacement of the missing items within seven (7) days of receipt of the goods. Failure to contact Wildlife Supply Company within this time frame may result in Wildlife Supply Company being unable to send out replacement items.

Returns, Repairs, Replacements. Please call for a return number (RMA) for any return or repair. Returns are only accepted within thirty (30) days of date of invoice. Write the RMA number on the outside of the carton. Product returned without an RMA number will be refused. We cannot accept returns on Made to Order products, product modifications, and custom products, unless our error. We reserve the right to apply restocking charges (at least 20% of invoice amount plus shipping) to any returned product unless our error. Any returned product must be shipped freight prepaid to our facility, unless arranged otherwise before returnng the shipment.

Payments and credits. If credit is established, payment terms are Net 30 from date of invoice. Currently, credit is only extended to governments, schools and universities, and Indian tribes. For those customers without established credit, payment is required prior to shipment. In this case, payment must be via credit card, wire transfer, money order, or company check. Customer agrees to apply all credit balances within one year of issuance, else they shall become the property of Wildlife Supply Company.

Shipping, freight and importation. Freight is FOB Buffalo, New York U.S.A. and is prepaid and added to invoices on all orders, unless otherwise specified by Customer. Title and risk of loss shall pass to Purchaser on delivery to the common carrier or vessel in the United States. If product is damaged in transit, we will assist Purchaser with filing a claim with the carrier, vessel, and/or insurance company.

Products, warranties. Customer warrants that it has no right, title or interest in the trademarks or copyrights in the products carried by Wildlife Supply Company, and Purchaser covenants that it will take no action to register or otherwise interfere with such rights. Wildlife Supply Company maintains a database of warranty and other product information on products contained within its catalog. As a service to customers, Wildlife Supply Company will supply such information to customers that request it. Wildlife Supply Company shall not be liable for any delay in or impairment of performance resulting in whole or in part from Acts of God, severe weather conditions, labor disruptions, governmental decrees or controls, insurrections, war risks, shortages, inability to procure or ship product or obtain permits and licenses, supplies or raw materials, or any other circumstances or causes beyond the control of Wildlife Supply Company in the conduct of its business. Purchasers are responsible for verifying suitability and compatibility of products before purchase.

Governing law, dispute resolution. These terms and conditions shall be construed, interpreted and performed exclusively according to the laws, excluding conflict of law rules, of the State of New York, United States of America. Any legal action with respect to any transaction must be commenced within one year after the cause of action has arisen. The provisions of the Uniform Commercial Code as adopted by the State of New York, and not the United Nations Convention on Contracts for the International Sale of Goods, shall apply. Actions by Wildlife Supply Company for nonpayment by the Purchaser of the purchase price of products sold by Wildlife Supply Company, or for redress of other breaches by the Purchaser of the Terms and Conditions of Sale, may be brought by Wildlife Supply Company, at its option, before any judicial court of competent jurisdiction. At Wildlife Supply Company's option, disputes between the Purchaser and Wildlife Supply Company, including all claims for non-performance by Wildlife Supply Company, shall be finally settled by arbitration in Buffalo, New York, USA under the Rules of the American Arbitration Association, which Rules with respect to matters not regulated by them shall incorporate the UNCITRAL arbitration rules by one or more arbitrators appointed in accordance with said Rules applying these Terms and Conditions and consistent provisions of the internal laws (except conflict of law rules) of the State of New York, USA.

Limitation of Liability. WILDLIFE SUPPLY COMPANY (INCLUDING WILDLIFE SUPPLY COMPANY'S PARENTS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS) DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN.

CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, WILDLIFE SUPPLY COMPANY IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS AND/OR SERVICES UNDER THIS AGREEMENT.

THE FOREGOING LIMITATIONS APPLY REGARDLESS OF THE CAUSE OR CIRCUMSTANCES GIVING RISE TO SUCH LOSS, DAMAGE OR LIABILITY, EVEN IF SUCH LOSS, DAMAGE OR LIABILITY IS BASED ON NEGLIGENCE OR OTHER TORTS OR BREACH OF CONTRACT (INCLUDING FUNDAMENTAL BREACH OR BREACH OF A FUNDAMENTAL TERM).

NEITHER WILDLIFE SUPPLY COMPANY NOR CUSTOMER MAY INSTITUTE ANY ACTION IN ANY FORM ARISING OUT OF THIS AGREEMENT MORE THAN EIGHTEEN (18) MONTHS AFTER THE CAUSE OF ACTION HAS ARISEN, OR IN THE CASE OF NONPAYMENT, MORE THAN EIGHTEEN (18) MONTHS FROM THE DATE OF LAST PAYMENT.


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Questions and Orders : Call (800) 799-8301 or (716) 877-9518, 
or Fax (800) 799-8115 or (716) 874-9853
95 Botsford Place, Buffalo NY 14216 
Copyright 2006, Wildlife Supply Company


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